FAQ

If I can’t attend the event, can I get a refund?

Our official policy is no refunds. That said, we are currently offering refunds up to 48 hours before the event start time.

Is food included in the price of the ticket?

Tickets come with a single redeemable food ticket included. Additional food tickets will be available for purchase.

I found tickets online. Should I buy them?

Maybe, but we strongly recommend having the ticket owner contact us, Cc’ing you, to arrange a proper ticket transfer before you pay anything.

I am buying tickets as a gift for someone else, is there anything I should do?

It’s not entirely necessary, but you can email us, Cc’ing the new owner of the tickets, to arrange for an ownership transfer.

Do I need to present a valid I.D. at this event?

Yes. This event is adults-only and you will likely asked to present your I.D. for access.

What do I get for my ticket?

Your ticket includes access to the event, 12 sample tickets, a redeemable food ticket, and a take-home 5oz. glass.

If I want more drink tickets, can I purchase more?

Absolutely. Additional tickets are $2 each and will be available. Please be advised that East Coast Cider Festival has the right to refuse service, and if you are refused service due to over intoxication, we are required to ask you to leave the event.

Can I purchase more food tickets?

Yes. They are $10.00, which includes price plus taxes and gratuity (to the hotel).

How long is each session?

Each session is three hours in length.

If I don’t use my drink tickets or food token, can I get a refund on them?

Unfortunately, not. This event was budgeted around a 12 drink sample and one food ticket model.

Can I bring my infant or child with me?

Unfortunately not. ECCF is 19+ only.

Will you have taxis at your event?

Yes. You will find Casino taxis waiting at the hotel entrance.

Are hotel room discounts available through the Halifax Marriott Harbourfront Hotel?

Yes. You can find information about this on our landing page.

Is this event wheelchair accessible?

Yes.

Will there be a designated driver ticket?

There will not. Instead, non-alcoholic beverages will be available for you to try.